Privacy Policy
Stanford Music is committed to protecting the privacy of its clients and users. Therefore, we have established this privacy policy, which outlines how customer data is collected, used, disclosed, transferred, and stored. Our online activities are in accordance with all relevant actions and applicable European Union legislation and the laws of the Republic of Estonia. Please take a moment to review our privacy principles.
Collection and Use of Personal Data
Personal data refers to information that can be directly or indirectly associated with you as a private individual, which Stanford Music collects and processes for fulfilling contracts with individuals, establishing contact, or complying with legal obligations.
We may collect personal data of loyal customers through the following means:
• by submitting contact information (e.g., name, personal ID code, postal address, phone number, email address, preferred contact method) via our website or elsewhere (e.g., in-store);
• via website usage, from account information or cookies;
• when making purchases or orders in-store or online, by storing contact details or purchase preferences (Stanford Music may ask for personal information on certain pages. Required data may include name, address, postal code, email, phone number, etc.);
• when submitting a hire purchase application.
Collection of Other Data
We also collect non-personalized data – information not directly linked to a specific individual (such as gender, age, language preference, location).
We may collect data on customer activities on our website. These are aggregated and used to provide more useful information and understand which website sections, products, and services are of most interest. Aggregated data is treated as non-personal under this policy.
Use and Storage of Collected Personal Data
Collected personal data is used for product delivery and to fulfill obligations to the customer.
By agreeing to this privacy policy, the customer grants Stanford Music consent for the automated processing of their personal data. You may withdraw this consent at any time by contacting us or submitting a written request. Withdrawal does not apply retroactively.
To improve our service, Stanford Music may disclose user information to third parties providing services to us under confidentiality agreements (e.g., transport partners or hire purchase providers).
We retain customer data for up to two years after their last login to the online store. Data that we are legally required to retain (e.g., accounting data) will be kept in accordance with legal obligations.
Customers can view, change, or update their collected personal data by contacting us by phone or email. Most information can also be updated by logging into the “My Account” section of the website.
Data Protection
Stanford Music applies all reasonable precautions (administrative, technical, and physical measures) to protect personal data. Only authorized personnel have access to modify and process data.
If you suspect your personal data has been misused or leaked to unauthorized persons, please inform us immediately. Only this way can we minimize potential harm.
Customers have the right to request termination of data processing, access information on how their data is used, and receive data in a commonly used format for themselves or a third party. To prevent misuse of data and rights, requests are only accepted in a verifiable form (digitally signed or signed in person). We reserve the right to respond within 30 days.
A request to terminate data processing will be treated as a termination of the loyal customer agreement.
Security
All personal data obtained during visits to our e-store and purchases is treated as confidential. Encrypted communication with banks ensures the security of personal and payment data.
Privacy Policy Terms and Changes
By using our website or submitting a loyalty application, you agree to this policy. We reserve the right to amend these terms if necessary, notifying all loyal customers. We aim to keep the policy current and accessible on our website.
Stanford Music OÜ is the data controller. For any questions or concerns about this privacy policy or data processing, please contact us at epood@stanfordmusic.com
You also have the right to contact the Data Protection Inspectorate or a court to protect your rights. The Data Protection Inspectorate is a national authority that provides consultations and assistance on personal data protection.
Stanford Music OÜ Contact Information
Address: Raua 1 / Pronksi 6, 10124 Tallinn
Phone: +372 6676 030
Fax: +372 6676 039
Tallinn Store Email: pood(at)stanfordmusic.com
Online Store Email: epood(at)stanfordmusic.com
Opening Hours:
Mon–Fri: 10:00–18:00
Sat: 11:00–17:00
Sun: Closed
Reg. No.: 10988892
VAT No.: EE100867936
Bank Account: EE477700771000774542 (LHV)
